Tickets Policies & Seating Chart
TERMS AND CONDITIONS: All sales are final, there are no refunds.
Exchanges – Subscribers and ABC Members
Free ticket exchanges for another performance of the same show are offered to Subscription Series holders and Advance Buyers' Club members only. There is a limit of one exchange per show. Exchanges must be made at the Shubert Ticket Office or by mail. Original tickets must be returned at least 48 hours prior to the performance date printed on those tickets. Lost or stolen tickets cannot be exchanged. Seating based on availability.
Exchanges – Single Ticket Purchase
Single Ticket Purchases can be exchanged for a $10.00 per ticket surcharge and are subject to the above conditions.
Credit Cards & Cash:
VISA, MasterCard, American Express, Discover or Cash.
Will be accepted up until thirty (30) days prior to the performance you are ordering. Personal checks are not accepted for gift certificate sales. There is a $10 fee for any returned checks.
Performance times are printed on all Shubert tickets. Latecomers will be seated at the discretion of the management, subject to the policy of the individual show.
Children under three and babes in arms will not be permitted into the theater except when otherwise indicated - please call the Shubert Box Office for details (203-562-5666 or 888-736-2663).
Download a copy of the Shubert Theatre Seating Chart