Community Ticketing Program
I believe children should be exposed to other cultures early in life; it makes for better understanding of different people. Thank you very much!
C.W., Village Grandparent
The Shubert Theatre's Community Ticketing Program is designed to provide New Haven-based non-profit organizations with cultural and entertainment opportunities for their constituents in the community who might not have the opportunity to experience the performing arts. Each season, free tickets are distributed to over 50 groups in the community through this program. Performances generally include Broadway, dance, and family events. Applications for 2026-27 are due August 30, 2026.
Who can apply?
Any non-profit organization that serves New Haven residents and whose constituents would otherwise NOT be able to afford tickets* to Shubert events and:
- is able to organize and implement activities for their group
- priority will be given to groups who serve families, teens and/or senior citizens
Please Note: Only ONE application per organization/group will be accepted.
*Tickets are meant for needs-based constituents only, not for organization staff (excluding necessary chaperones).
How do you get an application?
You can apply for 2026-2027 community tickets online, or by emailing Director of Education and Community Engagement, Kelly Wuzzardo at kwuzzardo@capa.com.
How long are applications valid?
Applications are valid only through the current season. All organizations must reapply on a seasonal basis. Applications for 2026-27 are currently open and due on August 30, 2026.
How are groups chosen to participate?
A percentage of applicants from each New Haven Ward will be selected based on the total number of applicants received and pending the amount of funding secured for this program. Organizations who do not meet the program requirements or who have failed to meet past attendance and survey requirements will not be considered. Tickets are limited and not all who apply may receive tickets.
If our organization is selected to participate, what will we receive?
If your organization is selected, you will receive up to six (6) complimentary tickets to attend one Shubert event that is offered for the program during that theatrical season. If we are unable to offer your organization tickets at the beginning of the season, we will retain your name on file in the event additional shows/tickets become available during the season.
Please note: Children under the age of three (3) and babes in arms will not be permitted into the theater.
Is it possible to receive more tickets?
The number of tickets distributed through Shubert Community Ticketing is based on funding received by the Shubert from donors who underwrite this program. In order to serve as many New Haven-based non-profit organizations as possible, we must limit the number of tickets to a maximum of six (6) tickets. If you wish to purchase additional tickets, a discount may be available.
Please note: Children under the age of three (3) and babes in arms will not be permitted into the theater.
Where will our seats be located in the theater?
Participants will be seated based on availability (this may require seating in the mezzanine or balcony). Tickets will be given to the organization’s Shubert Community Ticketing leader who in turn will be responsible for distributing them to members of his/her organization.
Prior arrangements MUST be made for people who require special accessibility. Please email kwuzzardo@capa.com if you will be bringing patrons in wheelchairs.
What is the cost to participate?
There is no cost to the selected organization(s). Shubert Community Ticketing is made possible by the Shubert Theatre through support from corporations, foundations and individual donors.
When and how will my organization be notified?
The contact person indicated on the application will be notified by email on whether your organization has been selected to participate in the season’s Shubert Community Ticketing program during the week of August 31, 2026.
What is a Shubert Community Ticketing Leader, and what are their responsibilities?
A Shubert Community Ticketing Leader is a member of the organization that has been identified/ selected by that organization to act as the liaison between the Shubert and its group members.
They will be responsible for:
- Identifying those participants within their organization who will receive the tickets.
- Distributing the physical tickets to each participant in their organization/group prior to the performance.
- Coordinating transportation for their organization/group to and from the theater.
- Disseminating program information and related materials to their participants.
What else do I need to know?
If your organization(s) has been selected, please review the information below for what to expect in the lobby/theater.
Information on parking and more can be found at Shubert.com/plan-your-visit.
How can I get more information?
Please call Kelly Wuzzardo at the Shubert Theatre at 203-773-4307 or email kwuzzardo@capa.com. You can access a copy of our Fact Sheet below.